We would love to hear from you!

If you have any questions, comments, or concerns, please do not hesitate to contact us. We will do our best to get back to you as soon as possible.

For new customers with inquiries about products, treatments or for those who are looking for general guidance and recommendations, please reach out to the respective representatives for your area!

Canadian Inquiries (Jake): canada@pureraum.com

USA Inquiries (Jen): usa@pureraum.com

For all other questions or questions and concerns regarding shipping, order status, etc., reach out to our office directly.

Main: info@pureraum.com

Tel: 416-797-7193

Our Location:
Unit 11, 461 Esna Park Dr, Markham, Ontario, L3R 1H8, Canada

Please note that this is our warehouse/office, and not a retail store!

While we appreciate everyone's interest, we unfortunately cannot guarantee that we will always be available for a consultation due to limited staff. Please make sure to book an appointment beforehand by emailing us at info@pureraum.com to make sure that we are available to help you.

However if you are simply dropping in to pick up an order, there's no need to make an appointment!