I retract my previous review. I love their products and did not understand shipping delivery issues not caused by Pure Raum
Dear Janie,
we want to offer our sincerest apologies for the delay with your order. We completely understand how frustrating this must be, and we truly feel for you. We are trying our best to keep our customers informed about this delay from Canada Post and hope to help everyone better understand the situation.
To provide further explanation, we’ve reached out to Canada Post and filed a claim to track your package. We’re also eagerly awaiting updates and continue to contact Canada Post to expedite the process. Unfortunately, these shipping delays are out of our hands, but please know we are doing everything we can to get more information. As soon as we receive any updates, we will be sure to share them with you!
We sincerely appreciate your patience and understanding. This is definitely not the experience we want for our customers, and we are so sorry you’ve had to go through this. We kindly ask for your continued patience as you wait for your package, and we want to thank you for bearing with us during this time.
We apologize again for the delay and thank you so much for your patience.
I bought this for my mom and aunt who are in their 80s, and the products are keeping their skin hydrated, and the product has a nice smell and it is not strong.
Hi Eli! First of all thank you so much for taking the time to leave a review! We are so glad to hear that your family was happy with the premium solution set, and we hope it continues to provide great results and experiences
This has made a beautiful difference in my clients' skin with plumping and firming...also, the smell and consistency of the products are lovely.
I've personally been using the eye cream for a month now and will be adding in more of this product line to my regime.
This is a great collection for anti-aging anf firming, with the eye cream being a fan favourite for sure! We're so glad to hear that it worked so well on your client, and we hope the rest of the collection provide positive results for your skin as well
Love the premium solution skincare line! I am getting great feed back from my clients too.
Hi Nikki! Thank you for taking your time to leave your review on the premium skincare line! We are so thrilled that it's been working great for your clients :)
I retract my previous review. I love their products and did not understand shipping delivery issues not caused by Pure Raum
Dear Janie,
we want to offer our sincerest apologies for the delay with your order. We completely understand how frustrating this must be, and we truly feel for you. We are trying our best to keep our customers informed about this delay from Canada Post and hope to help everyone better understand the situation.
To provide further explanation, we’ve reached out to Canada Post and filed a claim to track your package. We’re also eagerly awaiting updates and continue to contact Canada Post to expedite the process. Unfortunately, these shipping delays are out of our hands, but please know we are doing everything we can to get more information. As soon as we receive any updates, we will be sure to share them with you!
We sincerely appreciate your patience and understanding. This is definitely not the experience we want for our customers, and we are so sorry you’ve had to go through this. We kindly ask for your continued patience as you wait for your package, and we want to thank you for bearing with us during this time.
We apologize again for the delay and thank you so much for your patience.
I bought this for my mom and aunt who are in their 80s, and the products are keeping their skin hydrated, and the product has a nice smell and it is not strong.
Hi Eli! First of all thank you so much for taking the time to leave a review! We are so glad to hear that your family was happy with the premium solution set, and we hope it continues to provide great results and experiences
This has made a beautiful difference in my clients' skin with plumping and firming...also, the smell and consistency of the products are lovely.
I've personally been using the eye cream for a month now and will be adding in more of this product line to my regime.
This is a great collection for anti-aging anf firming, with the eye cream being a fan favourite for sure! We're so glad to hear that it worked so well on your client, and we hope the rest of the collection provide positive results for your skin as well
Love the premium solution skincare line! I am getting great feed back from my clients too.
Hi Nikki! Thank you for taking your time to leave your review on the premium skincare line! We are so thrilled that it's been working great for your clients :)
